Nextbase and Narrative logos

Nextbase × Narrative

Activate data-rich customer journeys with Nextbase + Narrative

Connect product analytics, CRM pipelines, and engagement data so revenue teams have a single source of truth—no custom ETL required.

  • 99.98% uptime
  • SOC 2 & ISO 27001
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“With Nextbase and Narrative aligned, our RevOps team automated attribution, escalated SLA breaches in minutes, and doubled partner sourced revenue.”
JK

Joy Kim

VP of Revenue Operations, Mosaic

Proof pillars

Highlight trust metrics and shared customer confidence.

Verified uptime

100%

Backed by joint SRE playbooks and 30-minute incident SLAs.
Shared customers

420+

Teams across RevOps, finance, and product using the integration.
Certifications

SOC2 • ISO27001

Annual audits covering infrastructure, policies, and data flows.
Avg. hours saved

18.5 hrs

Automated reconciliation and workflow syncs across systems.

Use cases

Automation
Automation triggers
Kick off downstream workflows when new customer intents are captured, complete with conditional logic and approvals.
Analytics
Unified analytics
Blend product telemetry with CRM milestones to surface revenue moments and renewal risk in executive dashboards.
Collaboration
Workflow orchestration
Sync statuses, tasks, and notes across teams so sales, CX, and product collaborate with zero data drift.

Why it matters

Ship integrations customers trust from day one

The Narrative integration unlocks real-time sync between Nextbase accounts and Horizon CRM, eliminating manual spreadsheet triage.

Multi-team activation
Tailored playbooks for GTM, operations, and success teams with region-aware defaults.
Enterprise-grade compliance
Shared SOC 2 Type II controls, regional data residency options, and field-level encryption.
Joint support desk
Follow-the-sun specialists respond within 2 hours for priority integrations.
  • Deep linking: Generate secure deep links so sales can jump directly into Horizon opportunity records.
  • Lifecycle automation: Two-way sync on onboarding milestones keeps customer journeys aligned.
  • Event normalization: Map custom objects, owners, and intents without developer tickets.
  • Executive insights: Dashboard overlays highlight revenue influenced, pipeline velocity, and top performing campaigns.

Feature band

Feature pillars built for RevOps momentum

Everything from playbook automation to analytics overlays so teams can launch quickly and iterate without custom engineering.

Audience sync
Segment, enrich, and sync audiences in minutes with automated backfills and clear status indicators.
Trust controls
Granular field-level permissions plus native audit logs for every sync run.
Feedback loop
Collect in-app feedback and ship co-owned changelog updates directly to the roadmap.

Resources

  • Implementation playbook

    End-to-end guide with code samples and launch checklist.

  • Scaling revenue operations webinar

    Hear how teams reached 187% adoption in the first quarter.

Transparent pricing

Simple packaging aligned to activation milestones

Built to match how RevOps teams procure. Upgrade to enterprise as soon as compliance reviews complete—no new implementation.

Included

$0

Install, sandbox sync, and dashboard widgets for pilot users.

Growth teams

$249

Unlimited automations plus live joint office hours each week.

Enterprise

Custom

Includes dedicated success pod, data residency controls, and shared QBRs.

Security & compliance

Security controls that accelerate procurement

Joint security practices meet ISO and SOC 2 requirements with evidence you can share across teams.

End-to-end encryption
TLS 1.3 in transit plus AES-256 at rest with scoped access policies.
Row-level security
Granular data boundaries keep only relevant records synced per workspace.
Continuous monitoring
Real-time monitoring with automated escalation to both partnership teams.

Resources

  • Shared security brief

    Deep dive into encryption, retention, and incident workflows.