Back to status
Rolling maintenance updates
Live migration progress
Rolling update migrating analytics warehouse shards with continuous validation.
62% complete~45 minutes remaining
Live commentaryBookmark this page for realtime feed updates.
10:04update

Shard migration 60% complete

Five of eight database shards have successfully migrated. Cache warm-up in progress while read replicas sync.

View migration logs
09:36mitigation

Temporarily pausing webhooks

Webhook deliveries paused while we validate replay queue integrity. Expected to resume within 20 minutes.

09:00note

Background context

Rolling deploy updates the analytics warehouse to Aurora 15 with failover improvements.

08:15resolved

Auth service hotfix deployed

Authentication latency returned to baseline after redeploying the hotfix patch to EU-West.

Upcoming milestones for the maintenance window.

  • Resume webhook deliveries once replay verification passes.
  • Backfill analytics for EU-West tenants.
  • Post final incident retrospective within 24 hours.
Knowledge base resources
Share these with stakeholders to answer common questions.
Customer-ready maintenance FAQTemplates to answer common downtime questions.Incident response runbookPlaybook for coordinating cross-team responses.Support escalation matrixMatch customer tier to response commitments.
Feature availability snapshot
Toggle to simulate customer experience during the window.

Dashboards

Realtime widgets paused; historical charts available.

Scheduled exports

Queued until maintenance completes.

Public API

Rate-limited for high-volume tenants.

Prefer SMS alerts?

Receive a text whenever we publish a new incident update.